Last updated: October 26, 2026
1. Overview
This website, snowicool.shop, is operated by Snowicool, located at 2891 Langstaff Rd, Concord, ON L4K 4Z2, Canada. Throughout these terms, “we”, “us” and “our” refer to Snowicool. By visiting our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website.
2. Eligibility
By placing an order, you confirm that you are at least the age of majority in your province or territory, or that you have permission from a parent or guardian.
3. Products
We make every effort to describe our products accurately, including materials, dimensions and weights. Colours may also look slightly different depending on your screen. If a product you receive is not as described, you can return it under our Refund Policy.
4. Pricing
All prices are shown in Canadian dollars (CAD). Shipping within Canada is free on all orders. We reserve the right to correct pricing errors. If an item was listed at an incorrect price, we will contact you before processing the order and give you the option to cancel.
5. Orders
After you place an order, you will receive an email confirming that we’ve received it. We may refuse or cancel an order in limited cases, for example if a product is out of stock, a pricing error occurred, or we suspect fraud. If we cancel an order after payment, you will receive a full refund to your original payment method.
You may cancel your order by contacting us at support@snowicool.shop before it ships. Once an order has shipped, it can be returned under our Refund Policy.
6. Payment
We accept payment by credit and debit card. Payments are processed securely by Stripe, and we do not see or store your full card or bank details.
7. Shipping
We ship within Canada only. Shipping times and details are described in our Shipping Policy.
8. Returns and refunds
Returns and refunds are handled according to our Refund Policy, which offers a 30-day return window and free return shipping.
9. Accuracy of information
We aim to keep all information on this website accurate and up to date, but occasional errors may occur. We reserve the right to correct errors and update information at any time without prior notice.
10. Intellectual property
All content on this website, including text, images, logos and design, belongs to Snowicool or is used with permission. You may not copy, reproduce or use it for commercial purposes without our written consent.
11. Acceptable use
You agree not to use this website for any unlawful purpose, to interfere with its operation or security, or to submit false information when placing an order.
12. Limitation of liability
To the extent permitted by law, Snowicool is not liable for any indirect or consequential damages arising from the use of our website or products. Our total liability for any claim related to an order will not exceed the amount you paid for that order. Nothing in these terms limits your rights under applicable Canadian consumer protection laws.
13. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
14. Changes to these terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with a new “Last updated” date.
15. Contact us
Snowicool
2891 Langstaff Rd, Concord, ON L4K 4Z2, Canada
Email: support@snowicool.shop
Phone: +1 905-621-2910